Book a repair
How to book a repair and re-schedule an appointment
This service is only available for new non-emergency repairs.
To book a new repair or re-schedule an existing appointment online, you need to sign in to or create a BRUM account.
Once you have signed in, you will arrive at your account page. Scroll down until you see the 'Housing' section and select 'Other housing online Âé¶¹¸ßÇå'.
Use an online form to report an issue with an existing repair or cancel a repair appointment (we need 24 hours notice).
Phone Âé¶¹¸ßÇå Housing Repairs Line for council tenants on 0121 216 3330 (9:00am to 5:00pm and out of hours (evenings and weekends)) for the following:
- emergency repairs
- health and safety hazards
- repairs to a communal area
- equity share properties
- properties managed by a Tenant Management Organisation (TMO)
To order a repair if you are in temporary housing, email TAEnquiries@birmingham.gov.uk.
Find out how to:
Page last updated: 25 September 2024